Get in Touch

Contact Us

Have a question, partnership idea, or need help with your account? We'd love to hear from you. Reach out through any of the channels below.

Reach Out

How Can We Help?

General Inquiries

For business opportunities, partnerships, press inquiries, or anything else — our team is ready to connect.

info@cause.vision

Technical Support

Experiencing wallet issues, transaction delays, or need help with your account? Our support team has you covered.

support@cause.vision
Our Locations

Global Offices

🇨🇿
Prague
Czech Republic
Revolucni 1
Stare Mesto, Prague 1
110 00
European HQ
🇰🇪
Nairobi
Kenya
Delta Corner Tower 2, Floor 16
Chiromo, Westlands
Nairobi
Africa Office
🇦🇪
Dubai
United Arab Emirates
Downtown Dubai
Al Ain - Dubai Rd, ALBAHAR
Dubai 546
MENA Office
FAQ

Frequently Asked Questions

How do I reset my wallet password?
Open the Cause Wallet app, tap "Sign In," then select "Forgot Password." Enter the email address associated with your account and follow the instructions sent to your inbox. If you don't receive an email within a few minutes, check your spam folder or contact our support team at support@cause.vision.
Where can I trade Cause Coin?
Cause Coin (CAUSE) is currently listed on the P2B exchange, where you can trade the CAUSE/USDT pair. We are actively working on expanding to additional exchanges. Follow our official channels for announcements on new listings.
How long do transactions take?
On-chain transactions typically confirm within 15-30 seconds on the Polygon network. Transfers between Cause Wallet users are processed near-instantly. Exchange deposits and withdrawals may take a few minutes depending on network congestion and exchange processing times.
Is Cause Coin available in my country?
Cause Coin is accessible in over 180 countries worldwide. The Cause Wallet app can be downloaded and used globally. However, certain features may be restricted depending on local regulations. Check our Terms of Use for details on regional availability.