Privacy Policy

1 Introduction

The most significant aspect of Cause Coin is to preserve your belief and confidence in us by safeguarding your privacy. You will be provided with complete information about the process of your data being collected, stored, and utilised by us.

We recommend you to kindly review our Privacy Policy thoroughly. By visiting Cause Vision's website or applications, you explicitly permit us to use and reveal your personal details as described in this Privacy Policy.

You must refrain from using or accessing the Cause Vision website or mobile applications if you disagree with any term of this policy.

2 General Principles

We are committed to processing your personal data in accordance with applicable data protection laws, including but not limited to:

• GDPR — General Data Protection Regulation (EU) 2016/679
• UK GDPR — United Kingdom General Data Protection Regulation
• CCPA/CPRA — California Consumer Privacy Act and California Privacy Rights Act
• PDPA — Personal Data Protection Acts applicable in our operating jurisdictions
• POPIA — Protection of Personal Information Act (South Africa / Kenya region)

We do not sell or share your personal information with third parties for their own marketing purposes. Your data is used solely to provide and improve our services, comply with legal obligations, and protect the security of our platform.

We process personal data on the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and accountability.

3 Personal Information We Collect

Personal information refers to any data that can identify or be linked to a specific individual. We may collect the following categories:

• Identity Data: Full name, date of birth, government-issued ID documents (for KYC/AML compliance)
• Contact Data: Email address, telephone number, permanent address, mailing address
• Financial Data: Wallet addresses, transaction history, payment card details (cardholder name, expiry date — card numbers are never stored in full)
• Technical Data: IP address, browser type and version, device identifiers, operating system, referral URLs, time zone and location settings
• Usage Data: Pages visited, features used, clickstream data, session duration, error logs
• Communications Data: Support tickets, chat logs, email correspondence with our team
• Verification Data: Selfies or documents submitted for identity verification (KYC process)

When you browse through Cause Vision's site, we gather information connected to the domain and host through which you access the internet, your IP address, your ISP (Internet Service Provider), and anonymous statistical data of the site.

4 Use of Personal Information

It is our commitment to protect your privacy. We use your personal information for the following purposes:

• To create, manage, and maintain your Cause Wallet account
• To process transactions and provide financial services
• To verify your identity in compliance with KYC/AML regulations
• To communicate important service updates, security alerts, and account notifications
• To provide customer support and respond to enquiries
• To detect, investigate, and prevent fraudulent or illegal activity
• To comply with applicable legal and regulatory obligations
• To improve our products, services, and user experience
• To send marketing communications where you have consented or where we have a legitimate interest (you may opt out at any time)
• To enforce our Terms of Service and other legal agreements

5 Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we rely on the following legal bases under Article 6 of the GDPR:

• Contract Performance (Art. 6(1)(b)): Processing necessary to provide our wallet and financial services to you
• Legal Obligation (Art. 6(1)(c)): Processing required to comply with KYC, AML, financial regulations, and court orders
• Legitimate Interests (Art. 6(1)(f)): Fraud prevention, network security, improving our services, and direct marketing to existing customers
• Consent (Art. 6(1)(a)): Where we ask for your explicit consent, such as for marketing emails or optional cookies. You may withdraw consent at any time.

For special categories of data (e.g., biometric data used for identity verification), we rely on explicit consent under Article 9(2)(a) GDPR or substantial public interest under Article 9(2)(g).

6 Cookies & Tracking Technologies

Cookies are small pieces of information stored by your web browser that can be retrieved by our servers on subsequent visits. Cause Vision uses cookies and tracking technology based on the types of features offered.

We use the following categories of cookies:

• Essential Cookies: Required for the website to function (authentication, security, session management). Cannot be disabled.
• Analytics Cookies: Help us understand how users interact with our platform (e.g., Google Analytics). Used in aggregate, anonymised form.
• Preference Cookies: Remember your settings such as language and theme preferences.
• Marketing Cookies: Used only with your explicit consent to deliver relevant advertising. You may opt out at any time.

Cookies and other tracking technologies will not collect personally identifiable information on their own; however, if you have previously shared personal details, cookies may be linked to such data.

You can manage your cookie preferences through your browser settings or our cookie consent banner. Note that disabling essential cookies may impair your ability to use certain features of our platform.

7 Sharing & Disclosure of Information

We do not sell your personal information. We may share your data in the following limited circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (cloud hosting, KYC verification, payment processing, analytics) under strict data processing agreements
• Regulatory Authorities: Financial regulators, law enforcement, tax authorities, and courts where legally required
• AML/KYC Partners: Identity verification and anti-money laundering compliance partners
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections
• With Your Consent: Where you have explicitly authorised a specific disclosure
• Protection of Rights: Where necessary to enforce our terms, protect our users, or prevent harm

All third-party processors are contractually bound to process your data only as instructed and to maintain appropriate security measures.

8 International Data Transfers

Cause Vision operates globally with offices in Prague (Czech Republic), Nairobi (Kenya), and Dubai (UAE). Your personal data may be transferred to and processed in countries outside your country of residence.

For transfers of EEA/UK personal data to third countries, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs) approved by the European Commission
• UK International Data Transfer Agreements (IDTAs) where applicable
• Binding Corporate Rules where relevant

You may request a copy of the safeguards we use for international transfers by contacting us at info@cause.vision.

9 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Account Data: Retained for the duration of your account and up to 7 years after closure (for financial regulatory compliance)
• KYC/AML Records: Retained for a minimum of 5 years as required by anti-money laundering regulations
• Transaction Records: Retained for 7 years for financial and tax compliance purposes
• Support Communications: Retained for 3 years after resolution
• Marketing Data: Retained until you opt out or withdraw consent
• Website Analytics: Retained in anonymised form for up to 26 months

Upon expiry of the applicable retention period, your data will be securely deleted or anonymised.

10 Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

To exercise any of these rights, please contact us at info@cause.vision. We will respond within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before processing your request.

11 California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: The categories and specific pieces of personal information collected, used, disclosed, or sold about you
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the sale or sharing of your personal information. We do not sell personal information.
• Right to Limit Use: Limit the use and disclosure of sensitive personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, contact us at info@cause.vision with the subject line "CCPA Request". We will verify your identity and respond within 45 days.

12 Security

Cause Vision takes the security of your personal data extremely seriously. We implement comprehensive technical and organisational measures to protect against loss, misuse, unauthorised access, disclosure, alteration, and destruction of your information.

• TLS/SSL encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Multi-factor authentication (MFA) for account access
• Regular security audits and penetration testing
• Strict employee access controls and data minimisation
• Incident response and breach notification procedures compliant with GDPR Article 33/34

Cause Vision provides a secured server system every time you access or modify your account details. All collected information is protected under stringent security strategies guarding against unauthorised access.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay, as required by applicable law.

13 Minors

Our services are not directed at individuals under the age of 18 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from minors.

If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such data. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at info@cause.vision.

14 Links to Third-Party Websites

Our website and applications may contain links to third-party websites, services, or content. When Cause Vision site links appear on other websites, such websites may gather personal information associated with you for identification purposes.

Cause Vision is not responsible for the privacy practices or content of any linked or connected third-party websites. We strongly encourage you to read the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by Cause Vision's own platforms.

15 Changes to This Policy

Cause Vision reserves the right to modify or update this Privacy Policy at any time without prior notice. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users via email where required by applicable law
• Display a prominent notice on our website or app

Your continued use of our services after any changes have been posted constitutes your acceptance of the revised Privacy Policy. We recommend checking this page regularly to stay informed of any updates.

16 Consent

Once you browse the Cause Vision website or provide your details, you agree and consent to the collection and use of information that you have revealed to Cause Vision, in accordance with this Privacy Policy.

Where we rely on consent as a legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent, contact us at info@cause.vision or use the relevant opt-out mechanism in your account settings.

17 Legal Entity Information

To comply with regulatory requirements, we provide our full legal entity details below:

18 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection team:

If you are located in the European Economic Area and believe we have not adequately addressed your concern, you have the right to lodge a complaint with your national supervisory authority. In the Czech Republic, this is the Office for Personal Data Protection (ÚOOÚ) at www.uoou.cz.